New Improved
about 1 month ago

New Apps and Integration Updates – Formaloo, Line Messenger, Pipedrive & More!

At OttoKit, we’re always working behind the scenes to give you more power and flexibility. Every week, we introduce new apps and enhance existing integrations by adding useful triggers, actions, and improvements to help you automate smarter.

This time, we’ve added 4 brand new apps and made significant upgrades to many of your favorite tools like Pipedrive, FluentSupport, Freshdesk, and more!

Let’s dive into what’s new and how these improvements can benefit your workflows!

Say Hello to 4 New Apps!

Formaloo helps you build powerful forms, quizzes, surveys, and internal tools—all without code! You can now integrate Formaloo with OttoKit to collect data, automate follow-ups, and drive decisions.


SimpleTexting is a powerful platform for sending SMS campaigns, alerts, and reminders. You can now use it in your workflows to engage your users via text automatically.


Textverified allows you to verify phone numbers using real devices for SMS or voice verifications. Perfect for authentication and account security flows!


Now you can connect with your audience on one of the most popular messaging platforms—Line. Automate replies, updates, and engagement through Line Messenger right from your workflows.


Big Updates to Existing Integrations!

We’ve improved several popular apps by adding new actions and triggers. These updates give you more control and flexibility when building automations.

FluentSupport just got more powerful with three new actions:

  • Add Tag to Ticket
  • Reply to Ticket as Agent
  • Get All Tickets

Now you can better organize tickets and automate agent responses easily.


We’ve added two new triggers for upsell events:

  • Upsell Offer Accepted
  • Upsell Offer Declined

Use these to respond instantly to customer decisions and keep your sales strategy agile.


More ways to manage your accounts with two new actions:

  • Update Account
  • List Accounts

Easily keep CRM data in sync and access the right info at the right time.


Track your community with the new action:

  • List Members

Use this to automate welcome sequences, member syncs, or custom CRM updates.


New action alert!

  • Update Contact Label

Quickly organize contacts by updating their labels right within your automations.


Added a handy action:

  • Find User By ID

This helps you locate specific users instantly for personalized workflows.


We’ve improved the “Create Item” action to be more flexible and powerful.

We’ve supercharged Pipedrive with tons of new actions and triggers to give you full control over deals, products, people, and more!

New Actions Include:
  • Update Product
  • List Files Attached to Products
  • Update File Details
  • Delete a Deal
  • Update Product Attachment Details
  • Get Filter
  • Delete Organization
  • Create Filter
  • Create Lead Label
  • Update Lead
  • Create Product
New Triggers Include:
  • Watch Deals
  • Watch Notes
  • Watch Organizations
  • Watch Leads
  • Watch Persons
  • Watch Products
  • New Organization
  • New Activity
  • New Deal
  • New Note
  • New Person
  • New Pipeline
  • New Product
  • New Stage
  • New User
  • Updated Deal
  • Updated Person
  • Updated Stage
  • New Lead
  • Watch Activities
These updates make Pipedrive one of the most comprehensive CRMs in OttoKit!


We’ve expanded Freshdesk integration to include more powerful actions:

  • Crete Note
  • Crete Reply
  • Crete Forum
  • Crete Forum Category
  • Crete Forum Topic
  • Delete Company
  • Soft Delete Contact
  • Hard Delete Contact
  • Delete Ticket
  • Get Company
  • Get Ticket
  • Get Agent
  • List Satisfaction Ratings
  • List Ticket Conversations
  • List Time Entries
  • List Companies
  • Filter Ticket
  • List Contacts
  • List Tickets
Support automation has never been this detailed!


We’ve added:

  • Message Agent

  • List Conversion

Now you can connect with agents and analyze conversion data with ease.


We hope these updates help you create even smarter, faster, and more impactful workflows.